This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://senkolamart.com/ (the “Website”).
PERSONAL INFORMATION WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.
“Log files” track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Website.
Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information including but not limited to Age, sex, date of birth, marital status, nationality, details of government identification documents provided, occupation, or any other personal information provided in responses to surveys or questionnaires and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
(i) Communicate with you; Screen our orders for potential risk or fraud; and
(ii) When in line with the preferences you have shared with us, provide you with information or advertising or offers or new arrivals relating to our products or services based on your previous orders and browsing history on our website.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns) for better customer experience.
MINORS
Our website and mobile application do not offer products or services for use by minors. If you are under 18, you may use our website or mobile application only with the involvement of a parent or guardian.
SHARING YOUR PERSONAL INFORMATION
Any or all the above Personal Information may be required by us from time to time to provide information relating to Website and to work on the experience when using our Website or mobile application. Specifically, Personal Information may be used by us for the following reasons:
- carry out our obligations arising from any contract entered into between you and us;
- provide products and/or services and communicate with you about products and/or services offered by us;
- enable Senkolamart and Partners to offer their products and/or services and communicate with you about such products and/or services;
- processing, disclosing, transmitting, and/or sharing the data/information with Senkolamart, and other third parties which have business or contractual dealings with us;
- provide you with offers (including for financial products and/or services), personalized services and recommendations and improve your experience on our website and mobile application;
- operate, evaluate and improve our business, website and mobile application;
- generate aggregated data to prepare insights to enable us to understand customer behaviour, patterns and trends with a view to learning more about your preferences or other characteristics;
- provide privileges and benefits to you, marketing and promotional campaigns based on your profile;
- in connection with loyalty programs owned and operated by us;
- communicate with you (including to respond to your requests, questions, feedback, claims or disputes) and to customize and improve our services;
- enforce the terms of use of our website and mobile application;
- protect against and prevent fraud, illegal activity, harm, financial loss and other legal or information security risks; and
- serve other purposes for which we provide specific notice at the time of collection, and as otherwise authorized or required by applicable law.
We treat these inferences as Personal Information (or sensitive personal information, as the case may be), where required under applicable law. Some of the above grounds for processing will overlap and there may be several grounds which justify our use of your Personal Information.
Where required under applicable law, we will only use your Personal Information with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.
KEEPING PERSONAL INFORMATION SECURE
We will use technical and organizational measures to safeguard your Personal Information and we store your Personal Information on secure servers. Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your Personal Information, please let us know immediately by contacting us by e-mail.
YOUR RIGHTS AND CHOICES
When we process Personal Information about you, we do so with your consent and/or as necessary to operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of Senkolamart as described in this Privacy Notice.
We may transfer Personal Information we collect about you to recipients in different countries including states in INDIA, where we are headquartered. India may not have the same Data Protection Laws as the country in which you initially provided the information. When we transfer your Data from our headquarters, we will protect that information as described in this Privacy Notice, as disclosed to you at the time of data collection or as described in our program-specific privacy notice.
Depending on which Data Protection Laws are applicable to you, you may have the right or choice to:
- opt-out of some collection or uses of your Personal Information, including the use of cookies, pixels and similar technologies and the use of your Personal Information for marketing purposes.
- access your Personal Information, rectify it, restrict or object to its processing, or request its deletion or anonymization.
- change or edit information submitted to us.
- receive the Personal Information you provided to us to transmit it to another company.
- withdraw any consent provided or alter your preferences.
- where applicable, lodge a complaint with your supervisory authority.
DO NOT TRACK
Please note that we do not alter our Website’s data collection and use practices when we see a Do Not Track signal from your browser.
WHERE WE STORE PERSONAL INFORMATION
Data collected under this Privacy Notice is hosted on servers located in India.
DATA RETENTION
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
HOW TO CONTACT US
To request to review, update, or delete your Personal Information or to otherwise reach us, please submit a request by e-mailing us at anufasionary@gmail.com; You may contact us for information on Senkolamart and its entities with whom we may share your Data in compliance with this Privacy Notice and applicable law. We will respond to your request within 30 days.
GRIEVANCE OFFICER
Please see below the details of our grievance officer:
Email: sales@senkolagroups.com
Address: